Terms & Conditions
Terms & Conditions
Welcome to Studio AHK, where elegance meets timeless expression. By accessing or using our website, you agree to be bound by the following Terms & Conditions. These terms are designed to ensure a seamless and refined experience for every valued customer.
We reserve the right to update or enhance these terms at any time, reflecting our commitment to excellence and transparency.
Pricing & Product Integrity
We take pride in presenting our collections with precision and authenticity. However, in rare instances:
• Prices and product details may be subject to change without prior notice.
• Should any discrepancy occur, we reserve the right to cancel or amend orders accordingly.
• In such cases, you will be promptly informed, and any payments made will be fully refunded.
Order Acceptance
Every order placed with Libas-e-Kainat is a step into our world of refined fashion.
While we strive to honor every purchase, we reserve the right to decline or cancel orders under circumstances such as:
• Limited availability of exclusive pieces
• Unforeseen inaccuracies in product information
• Concerns regarding payment authorization or security
Where necessary, our team may reach out for further verification to ensure a secure and smooth transaction.
Delivery Policy
We offer delivery across Pakistan.
Delivery timelines may vary depending on your location and product availability.
Any unexpected delays will be communicated where possible.
Accuracy & Refinement Disclaimer
At Libas-e-Kainat, we continuously refine our digital experience. There may occasionally be minor inaccuracies related to product descriptions or availability.
We reserve the right to:
• Update or correct information at any time
• Enhance product details without prior notice
If you wish to modify or cancel your order following such updates, kindly contact us within 24 hours.
Acceptable Use
By using our website, you agree not to:
1. Violate any applicable laws or regulations
2. Infringe on intellectual property rights
3. Post or share harmful, abusive, or inappropriate content
4. Send spam or unauthorized promotional messages
5. Use automated tools to extract data
6. Upload viruses or harmful code
7. Attempt to breach website security or misuse the platform
Any violation may result in legal action or restricted access.
Governing Law
These Terms & Conditions are governed by the laws of the Islamic Republic of Pakistan, and any disputes shall be subject to the exclusive jurisdiction of the courts of Karachi.
Contact & Complaint Handling
If you have any concerns regarding your order:
• Please share images of the issue via WhatsApp or email
• Our team will respond within 2 business days
We are committed to resolving your concerns with care and professionalism.
Care Instructions
To preserve the elegance and longevity of your garment, we recommend professional dry cleaning as the preferred method of care. When needed, gently spot clean using a mild detergent and cold water.
Use low heat or steam to ease out wrinkles, handling delicate fabrics with extra care. Avoid drying in direct sunlight to maintain color richness and fabric integrity.
For best results, always follow the care instructions provided on the label of each piece. Please note, due to the nature of deep dyes, slight color bleeding may occur during the initial washes—wash separately and handle with care.
No Return, No Refund & No Exchange Policy
At our brand, each piece is thoughtfully designed and crafted to reflect exclusivity and premium quality.
All purchases are final. We do not offer returns, refunds, or exchanges on any items once an order has been placed and confirmed.
We kindly request our customers to carefully review all product details, including size, color, and design specifications, before completing their purchase.
Due to the exclusive nature of our collections, items cannot be restocked or resold, which is why we strictly follow a final sale policy.
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Exception – Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact our Customer Care within 7 days of delivery with clear images and order details. Our team will review your case and provide a suitable resolution where applicable.
📞 Customer Care: +92 343 1817753